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The Application Of Importance-Performance Analysis To Serv

Primary K: 
Combined
Secondary Di: 
Market Resear
Author 1: 
Selby, Michael Judd
Publication: 
Chico, CA:Author,
Date: 
1986
Issue: 
x, 124 lvs.
Abstract: 
Bibliography, lvs, 99-107
Abstract line 2: 
Thesis (M.A.)--California State Univ., Chico
e: 
6081